Frequently Asked Questions

Orders:

• 1. What should I do if my sign arrives damaged?

  Please email us with photographic evidence of the damage. Once received, we will ship a replacement as soon as possible.

• 2. How do I mount my sign on the wall?

  Each sign comes with pre-drilled holes in the corners, allowing you to easily hang it on the wall using nails or screws. Alternatively, you can use adhesive to mount the sign if preferred.

• 3. Who is responsible for customs duties and import charges?

  The buyer is responsible for any applicable import duties and local taxes. Please verify with your local customs office before making your purchase.

Shipping & Returns:

• 1. Do you offer worldwide shipping?

  Yes, we offer worldwide shipping to any location.

• 2. How long does it take to receive my order?

  Delivery times vary depending on your location. For customers in Europe, shipping typically takes 5-10 working days. For the rest of the world, it usually takes around 21 working days. If you require expedited delivery, it can be arranged via courier at the buyer's expense.

Payment:

• 1. Can I return my purchase if I am not satisfied?

  Yes, we accept returns. If there are any issues with the item quality, we will cover the return shipping cost. Otherwise, the return shipping is at the buyer's expense. Customers need to contact us and report any issues within 14 days of delivery. All returns must be approved, and a return reference provided.