Sales Agreement

Introduction

Welcome to our e-commerce website. This Sales Agreement outlines the terms and conditions governing the purchase and sale of products from our online store. By placing an order on our website, you agree to be bound by these terms and conditions. Please read this agreement carefully.

Definitions

• Seller: The entity offering products for sale on this website.
• Buyer: The individual or entity purchasing products from the Seller.
• Products: The goods offered for sale on this website.
• Order: The request by the Buyer to purchase Products from the Seller.

Contract Formation

1. Order Acceptance: We use your personal data to process and fulfill your orders, including shipping and handling, and to provide customer support.
2. Availability: Products are subject to availability. If the Product you ordered is not available, we will notify you as soon as possible and offer a refund or alternative Product.

Pricing and Payment

1. Pricing: All prices are inclusive of VAT and are displayed in GBP (£). The Seller reserves the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time of placing the order.
2. Payment: Payment must be made in full before dispatch of the Products. Accepted payment methods include credit/debit cards, PayPal, and other payment gateways as specified on the website.

Delivery

1. Delivery Times: Estimated delivery times are provided at the time of order and are subject to change. The Seller will make reasonable efforts to deliver the Products within the estimated time frame.
2. Delivery Charges: Delivery charges will be clearly displayed at the time of order. Additional charges may apply for delivery to remote locations.
3. Risk and Title: Risk of loss or damage to the Products passes to the Buyer upon delivery. Title to the Products will pass to the Buyer once full payment is received by the Seller.

Returns and Refunds

1. Right to Cancel: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Buyer has the right to cancel their order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which the Buyer acquires physical possession of the Products.
2. Return Process: To exercise the right to cancel, the Buyer must inform the Seller of their decision to cancel the order by a clear statement (e.g., a letter sent by post, fax, or email). The Buyer must return the Products to the Seller in their original condition at their own expense. The Seller will process the refund within 14 days of receiving the returned Products.
3. Faulty Products: If the Products are faulty or not as described, the Buyer is entitled to a full refund or replacement. The Seller will cover the cost of return shipping for faulty Products.

Liability

1. Limitation of Liability: The Seller’s liability in connection with any Product purchased through the website is strictly limited to the purchase price of that Product. The Seller is not responsible for any indirect losses that result from the main loss or damage.
2. Consumer Rights: Nothing in this agreement is intended to limit or exclude the Buyer’s statutory rights under UK consumer law.

Governing Law

This Sales Agreement and any disputes or claims arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement.

Contact Information

If you have any questions about this Sales Agreement, please contact us:

• Email: info@portobelloretro.co.uk
• Phone: +44-7387-705544
• Address: 80, Portobello Road, W113DL, Nottinghil

By placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by this Sales Agreement. Thank you for shopping with us.

This text is crafted to comply with UK laws and provide clear terms for both the Seller and Buyer. Ensure all contact information and specific details are updated to reflect your business accurately.